Terms and Conditions
Effective January 1, 2026
D&M Placentia Concrete Construction, placentiaconcretecontractor.com, hello@placentiaconcretecontractor.com
Agreeing to these terms
These terms cover your use of this website and any work you hire D&M Placentia Concrete Construction to do. When you browse the site, request an estimate or book a job with us, you agree to them, so please read them before you do.
If you don't agree with something here, please don't use the site or book work with us until we've talked it through. You can always start from the home page or reach us through the contact page.
What we do
We're a concrete contractor in Placentia, CA, and we build and repair driveways, patios, sidewalks, steps, pool decks, garage floors, footings, slabs, retaining walls and decorative and stamped concrete for homes and businesses in Placentia and the cities around it. You can read more about our crew and how we work on our about page.
The descriptions on this site are general. The exact work on your property is what's written in your estimate or agreement, and that document wins over anything on the website.
Estimates and pricing
Estimates are free and come with no pressure to book. Each estimate is based on what we can see at your property, the size and thickness of the slab, the finish you pick, how much old concrete has to come out and how much work the subgrade, the soil the new slab sits on, needs before we pour.
Some conditions only show up once the old concrete is out, such as soft or wet soil, buried debris, roots or old footings. If we find something that changes the work or the price, we'll stop, show you and agree on any change with you before we go on.
An estimate is good for the period written on it. After that, material and labor costs may have moved, so we may need to update it before scheduling.
Scheduling, weather and cancellations
We give you a start date when you book, and we work hard to keep it. Concrete depends on the weather, so rain, high heat or wind can push a pour back, because pouring in the wrong conditions leaves a weaker slab that won't last.
Delays can also come from material deliveries, permit or inspection timing, or conditions found on site. We'll tell you as soon as we know, and we won't charge you for a delay caused by weather.
If you need to cancel or move your date, please call us at (714) 798-2825 as early as you can. Once materials are ordered, forms are set or the concrete truck is scheduled, you may owe for costs we've already paid out, as your agreement sets out.
Your part of the job
We need clear access to the work area, a way to get equipment and the concrete truck in, and water at the site. Please move cars, furniture and planters out of the way, and tell us about anything underground we might not know about, such as sprinkler lines, low-voltage lighting or drain pipes.
If your homeowners association or the city needs to approve the work, please let us know early so the schedule can account for it. After the pour, the new concrete needs time to cure, which means time to harden before use, so please keep people, pets and cars off it for as long as we tell you.
Payment
Your estimate or agreement lists the price, any deposit and when each payment is due. We'll never ask for more up front than that document states.
Payment for the remaining balance is due when the work in your agreement is done, unless we've agreed in writing on a different schedule. Late balances may carry the charges written in your agreement, and we may stop work on a job with an overdue payment until it's settled.
What we stand behind and what we can't promise
We're licensed and insured, and we stand behind our work. If something isn't right, call us and we'll come look at it, because we'd rather fix a problem than argue about it.
Concrete is a natural material, and some things come with it. Small hairline cracks can show up even on a well-built slab, which is why we cut control joints, grooves that give the slab a planned place to crack. Color and texture also vary from batch to batch and across a stamped or decorative surface, and a repair won't match the old concrete exactly.
Apart from what's written in your agreement, we don't promise that concrete will never crack, settle or change color. We aren't responsible for damage caused by soil movement or tree roots outside our work area, by using the slab before it has cured, by heavy vehicles or equipment beyond what the slab was built for, by chemicals or by changes made later by someone else.
Limits on our liability
To the extent California law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. We aren't liable for indirect losses, such as lost use of the property, lost income or costs from delays outside our control.
Nothing in these terms takes away rights you have under California law that can't be waived.
This website
We try to keep the information on this site accurate and up to date, but it's general information and not advice for your specific property. The site is provided as it is, and we can't promise it will always be available or free of errors.
The text, photos and design on this site belong to D&M Placentia Concrete Construction. Please don't copy them for commercial use without asking us first.
Settling a disagreement
If you're unhappy with anything, please call us first, because most problems get solved with a site visit and a straight conversation. If that doesn't settle it, we both agree to try mediation in good faith before either of us goes to court.
If a dispute still isn't resolved, it will be heard in the courts of Orange County, California, unless the law gives you the right to bring it somewhere else.
Governing law
These terms and any work we do are governed by the laws of the State of California, because that's where we're based and where we work.
If any part of these terms can't be enforced, the rest still applies.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one that applies. A job already under a signed agreement stays under the terms in that agreement.
Using the site or booking work after a change means you accept the updated terms.
Questions about these terms
If anything here is unclear, ask us before you book. Call (714) 798-2825 or send us a message through the contact page, and we reply within 1 business day.